Digital Transformation

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How Design Thinking Brings Us on The Same Page

3 minutes read. A word, millions of interpretations! You probably have seen the “tree swing cartoon.” The illustration goes back to the 1970s. It was illustrated to show that communication entails saying and hearing have the same meaning. The image was amended to use in many contexts, such as design and software development. See the […]

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Change Management Dilemma: The Wrong Solution or the Wrong Problem!?

3 minutes read. Everything was set for rolling out a communication dashboard under the corporate website for people managers. Details were designed, and a budget was assigned. The internal communication team was hopeful that a dynamic website as a data repository could address many communication-related issues for people managers during the mergers. The communication team

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If Design Thinking Could Serve Change Management with Only One Aspect

4 minutes read. I looked at the long list of stakeholders on the Excel sheet and quickly skimmed the change assessment. I asked the program manager if they talked to any of the stakeholders listed, and he said yes. I was curious to know more and asked eagerly, “how many people did you talk to?”.

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Design Thinking for Change Management? A Fancy Word! What Is It Then!?

4 minutes read. To me, she is one of the best therapists in the country. She knows me and my cultural and family background so well that I cannot think of any other person to go to when I need to vent. She is a blessing in my life. One summer day, we had an

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Not all management is change management

No! Not All Management is Change Management and Here is Why!

9 minutes read. When I joined the team to lead a complex agile transformation, everybody was gossiping about her–she was resistant. She was the head of one of the key departments in the company. Her attitude was irritating and disturbing. She did not collaborate with any of the agile coaches, and I was warned not

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Making sense of your little self in a world fascinated by big: A Pandemic Case.

6 minutes read – That morning, like most of my mornings, I opened my eyes and looked at the sky through the window. Beams of light were shining on my bed, and I knew it was time to wake up. I usually open my eyes to the question: “What gives meaning to this fresh day

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An overlooked superpower in today’s business world.

4 minutes read. She is brilliant. My eight years old niece is a curious kid. She always wants to know and asks a lot of questions. She is my interaction and source of learning with another generation: me as a millennial and her as a Gen Z. It was a grey winter evening; my young

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Is it painful enough? How to influence executives who aren’t interested in the human factors of change!

5 minutes read. I am waiting for him in the lobby. He is the head of global HR who personally contacted me to discuss a project for his company. It is not an official interview but a casual talk to get to know each other. He greets me and guides me to a common area

Is it painful enough? How to influence executives who aren’t interested in the human factors of change! Read More »

Don’t twist it please! One simple reason why change management is in question.

5 minutes read. Years ago, I was sitting in one of my MBA classes, excited to hear what the lecturer was about to say. The class was on e-commerce, and I was one of the few students with an IT background. I was sure I was going to shine in the class and get an

Don’t twist it please! One simple reason why change management is in question. Read More »

Develop these competencies inside, and you will see the reflection outside: a career advice.

4 minutes read. Some time ago I wrote an article proposing five steps to help professionals begin their career in a new job market: Embrace the Change, Plan Strategically, Communicate and Network, Do Not Take It Personally, and Measure Your Success. I discussed how the process of transformation can help each of us to learn and

Develop these competencies inside, and you will see the reflection outside: a career advice. Read More »

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5 Powerful Co-creation Tools for Implementing Adoptable & Sustainable Organizational Changes

Dealing with change resistance does not need to be complicated. Learn about the tools which enable you to resolve complex human issues during organizational changes.