Human Centered Design

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How Design Thinking Brings Us on The Same Page

3 minutes read. A word, millions of interpretations! You probably have seen the “tree swing cartoon.” The illustration goes back to the 1970s. It was illustrated to show that communication entails saying and hearing have the same meaning. The image was amended to use in many contexts, such as design and software development. See the […]

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Change Management Dilemma: The Wrong Solution or the Wrong Problem!?

3 minutes read. Everything was set for rolling out a communication dashboard under the corporate website for people managers. Details were designed, and a budget was assigned. The internal communication team was hopeful that a dynamic website as a data repository could address many communication-related issues for people managers during the mergers. The communication team

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If Design Thinking Could Serve Change Management with Only One Aspect

4 minutes read. I looked at the long list of stakeholders on the Excel sheet and quickly skimmed the change assessment. I asked the program manager if they talked to any of the stakeholders listed, and he said yes. I was curious to know more and asked eagerly, “how many people did you talk to?”.

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Design Thinking for Change Management? A Fancy Word! What Is It Then!?

4 minutes read. To me, she is one of the best therapists in the country. She knows me and my cultural and family background so well that I cannot think of any other person to go to when I need to vent. She is a blessing in my life. One summer day, we had an

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design thinking change management

The Future State of Change Management with Design Thinking

2 minutes read. Last week, I introduced Design Thinking as the mindset shift needed to successfully guide organizations through the changes caused by the wicked problems they face. This week, we look at where we need to be and, at a high level, how design thinking can get us there. Where We Need to Be I talked about

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Design Thinking is a mindset

Why Design Thinking is Not Another Methodology, But the Mindset You Need to Re-invent Change Management.

4 minutes read. One gloomy day of the lockdown, I decided to reread a book that had changed my life. Nine years ago, it had caught my eye when I was searching for the “fundamental ways for a mindset change.” It was around the time of my first exposure to the Design Thinking mindset. “The

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storytelling

One Delicate Aspect of Storytelling for Business You Might Have Missed!

1 minute read. Short Reminders Video Series: Storytelling gives you the sense of being holistic and being connected to other pieces, and other parts of the world. So, when you’re in your story, you’re in your head. And without telling it, sometimes there is a feeling of disconnect between you and me, me and universe,

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Is it painful enough? How to influence executives who aren’t interested in the human factors of change!

5 minutes read. I am waiting for him in the lobby. He is the head of global HR who personally contacted me to discuss a project for his company. It is not an official interview but a casual talk to get to know each other. He greets me and guides me to a common area

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Don’t twist it please! One simple reason why change management is in question.

5 minutes read. Years ago, I was sitting in one of my MBA classes, excited to hear what the lecturer was about to say. The class was on e-commerce, and I was one of the few students with an IT background. I was sure I was going to shine in the class and get an

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5 Powerful Co-creation Tools for Implementing Adoptable & Sustainable Organizational Changes

Dealing with change resistance does not need to be complicated. Learn about the tools which enable you to resolve complex human issues during organizational changes.